Keep people safe and operations running smoothly.

Genasys Protect enables rapid notification to the customers and employees you need to reach, to handle both urgent communications and day-to-day business notifications. During incidents impacting customers, reduce the time from event recognition to customer notification.

Download the Utilities Brochure

Be ready for service disruptions and unexpected events, with a streamlined business communications hub.

Customer Engagement

Use Genasys Protect as a trusted source of critical information for your community. Customers can use the Genasys Protect mobile app or website to monitor events and get important updates.

Employee Notifications

Connect with your employees and ensure they get important alerts no matter where they are with comprehensive, multi-channel communication including email, voice calls, and SMS.

Billing Communication

Delinquent payments can be a time-consuming hassle for your teams. Use Genasys Protect as a communications hub to reach specific customers with important communication and information.

Infrastructure Alerts

When emergency incidents threaten critical infrastructure, communicate to targeted, impacted areas so the public knows when services will be restored.

“(Genasys) worked with our other technology partners to support our customers’ preferences and loading them into the (Genasys Protect) system. That collaboration was very smooth. It’s just so easy to set up a template and do some quality control before sending an alert to make sure that we have the right customers targeted.”
Regina Cullado
Customer Support, Golden State Water Co.

Genasys Protect: The Communications Solution for Utilities

Improve everyday and urgent communications using various channels for both staff and clients. Enable your company to respond swiftly to any disruptions, thus enhancing business continuity and resilience.

Genasys Protect ALERT

Reach everyone you need to through targeted, multi-channel, mass notification. Communicate quickly through Quick Launch and sensor triggered alerts. Accelerate time-consuming tasks such as delinquent payment requests. Send automated alerts for infrastructure failures through sensor integrations.

Learn more about Genasys Protect ALERT

Genasys Protect CONNECT

Collaborate and share information through real-time two-way chat. Maintain compliance with the strictest security requirements and regulations. Collaborate internally, across regions, and with external organizations.

Learn more about Genasys Protect CONNECT

Genasys Protect ACOUSTICS

Send clear and intelligible voice alerts across long distances, over loud background noise and into buildings. Broadcast pre-recorded and live voice messages to reach employees and visitors across large campuses and multiple buildings or facilities.

Learn more about Genasys Protect ACOUSTICS

Genasys Protect EVAC

Target communication across large complexes and facilities with flexible zones. Establish a direct connection in planning with public safety professionals. Provide constant situational awareness for employees, customers and visitors. Improve planning and reaction time through crisis, evacuation or lockdown simulation.

Genasys Protect EVAC

Utilities industry worker inspecting equipment.

Genasys Protect | utilities

Download the Genasys Protect Mobile App

With the Genasys Protect mobile app, keep track of critical information that matters to your employees, clients, contractors, and suppliers. Additionally, users can choose to activate location services to receive alerts and safety instructions when they enter an area that is under threat. Learn more here, or download from the app stores below.

Smartphones with Genasys Protect app being used.

Genasys Partner Network

Extend your reach and impact with the leading solution provider in public safety. Being part of a strong public safety ecosystem allows us all to extend our solutions and services to ensure organizations and public safety agencies are ’Ready When it Matters.”™