Genasys Protect | Utilities
Keep people safe and operations running smoothly.
Genasys Protect enables rapid notification to the customers and employees you need to reach, to handle both urgent communications and day-to-day business notifications. During incidents impacting customers, reduce the time from event recognition to customer notification.
Be ready for service disruptions and unexpected events, with a streamlined business communications hub.
Customer Engagement
Use Genasys Protect as a trusted source of critical information for your community. Customers can use the Genasys Protect mobile app or website to monitor events and get important updates.
Employee Notifications
Connect with your employees and ensure they get important alerts no matter where they are with comprehensive, multi-channel communication including email, voice calls, and SMS.
Billing Communication
Delinquent payments can be a time-consuming hassle for your teams. Use Genasys Protect as a communications hub to reach specific customers with important communication and information.
Infrastructure Alerts
When emergency incidents threaten critical infrastructure, communicate to targeted, impacted areas so the public knows when services will be restored.
“(Genasys) worked with our other technology partners to support our customers’ preferences and loading them into the (Genasys Protect) system. That collaboration was very smooth. It’s just so easy to set up a template and do some quality control before sending an alert to make sure that we have the right customers targeted.”
Regina Cullado
Customer Support, Golden State Water Co.
Genasys Protect: The Communications Solution for Utilities
Improve everyday and urgent communications using various channels for both staff and clients. Enable your company to respond swiftly to any disruptions, thus enhancing business continuity and resilience.
Genasys Protect | utilities
Download the Genasys Protect Mobile App
With the Genasys Protect mobile app, keep track of critical information that matters to your employees, clients, contractors, and suppliers. Additionally, users can choose to activate location services to receive alerts and safety instructions when they enter an area that is under threat. Learn more here, or download from the app stores below.
Genasys Partner Network
Extend your reach and impact with the leading solution provider in public safety. Being part of a strong public safety ecosystem allows us all to extend our solutions and services to ensure organizations and public safety agencies are ’Ready When it Matters.”™
