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Greenwood County Launches Genasys Alerting Solution

Greenwood, S.C. – Greenwood County Emergency Management is pleased to announce the launch of the Genasys alerting solution powered by Genasys, Inc. This new system will replace CodeRED and serve as the primary communication tool for public safety topics, including severe weather alerts, evacuation notices, missing person reports, and other critical information. Genasys is set to go live on July 15, 2023, and all residents are encouraged to sign up for alerts to ensure they receive timely emergency notifications.

To register, residents can visit https://greenwoodcountysc.genasys.com/portal/en/register. During registration, individuals can choose the types of alerts they wish to receive and how they prefer to receive them. Options include notifications through landline phones, cell phones, text/SMS messages, and email. By allowing customization, residents can prioritize the order in which they receive alerts, ensuring that the most critical information is delivered promptly. Genasys also provides a Spanish-language option.

“We are excited to add the Genasys solution as the latest addition to our emergency preparedness infrastructure,” said Greenwood County Emergency Service Director Derek Oliver.  “This powerful mass notification system will improve the county’s ability to disseminate critical information and ensure the safety and well-being of all residents. By signing up for Genasys alerts, community members can stay informed and take appropriate actions during emergencies, contributing to a more resilient and prepared community.”

The information residents previously provided to CodeRED has been transferred to Genasys; however, we ask residents to please log into the Genasys alerting solution to review and update their notification preferences and confirm that their contact information is accurate and up-to-date. Doing so will allow residents to customize how they receive emergency alerts and choose preferred communication methods.

For enhanced targeting and precise messaging, residents are urged to provide their home addresses when registering. Genasys allows users to add multiple addresses, such as home and work addresses, to receive location-specific messages. Additionally, residents can include multiple phone numbers in their accounts, making it easier to keep the entire family informed during emergencies.

The information entered into Genasys is strictly intended for emergency and official county/city communication purposes. Neither Genasys nor Greenwood County will share or sell any personal information provided. Residents can trust that their data is handled with the utmost care and privacy.